Shipping Policy

Anyone purchasing from this site must be at least 18 years of age.

Shipping is to be defined as drop off on site only. Seller is not responsible for site development or re-location of goods once it has been dropped shipped.

Buyer is responsible for disposal of packing materials.

Seller (Hot Tub Spa Supplies) is not responsible for damages to the product during shipping.

Any and all expressed warranties are non-transferable.

Seller is not responsible for damage caused to goods due to improper installation.

Product must be paid for in full before it will be scheduled for delivery. Seller will notify buyer of product availability via e-mail.

All orders are shipped via ground shipping through a carrier determined by the seller and shipping charges may vary depending on weight and dimensions of product. Merchandise is shipped from different locations, which may cause delivery dates to vary. Shipping dates are only an estimated time frame. Seller Hot Tub Spa Supply is not responsible for delays due to weather or uncontrollable circumstances. Seller is also, not responsible for delays in shipping due to product shortage as a result of its seasonality.

Hot Tub Spa Supply makes every attempt to notify buyer of delays in shipping.

Additional shipping charges will be added to orders shipped outside of the United States.