Please contact customer service via e-mail or by phone to initiate return process. Customer service may be contacted at 1-845-499-1899.
Products may be returned within 30 days of purchase.
Products which are unopened may be returned (once buyer has obtained a return good authorization number) for a refund or exchange.
Products which have been opened may be returned for a partial refund or exchange. Amount of refund will be determined once seller has inspected product and product packaging.
All returns are subject to a 20% restocking fee.
Seller is not responsible for freight charges on returned merchandise.
Refund will be processed upon inspection of goods by seller. If product is damaged upon receipt, buyer may be subject to additional fees.
All contract cancellations must be done in writing.
Refunds will be issued in the tender that was originally used to make the purchase.
Seller reserves the right to change the terms and conditions as deemed necessary.
Refunds or Exchanges will not be granted if:
Any handling or express shipping charges are non-refundable.